What a crazy time we'are living in, the pandemic has taken its toll on the tourism industry. Now, Russia's assault on Ukraine has shocked the world. The war in Ukraine may spell trouble for tourism in Central and Eastern Europe... for good. The years 2020 and 2021 were challenging for the tourism industr...

When I was in school we were studying a foreign language for about ten years. Even after studying English for ten years in school I went abroad and still had a speaking language barrier. It was still hard for me to communicate with people. I tried like a lot of people who try to speak a new language to translate from P...

I've met more than fifty animation chiefs in my career and worked directly with fourteen of them. I want to show you what mistakes people made when they are in charge. I think that every leader should become familiar with my observations and thoughts. I will gladly admit that I hated some of my chiefs because they didn...

"The profession of Hotel Entertainment is magical. It opens many inaccessible doors." ~Piotr Muszynski The most important rule of this chapter is "WIN & WIN." Of course, it means that everyone wins! *Attention! Not everything I'm going to share will be allowed, due to varying rules in different hotels. Remember: Th...

The undeniable fact is that our profession is magical. Every day, we have a chance to talk to new people from all over the world. People on vacation usually have a very positive attitude and they like hotel entertainment. We can use that to build personal and friendly relationships. How do we do that? We show sincere i...